Refund policy
At Mood by Simeon, we want you to love every candle you bring into your home. If for any reason you are not fully satisfied with your purchase, we accept returns with 15 days of delivery.
Items must be unused, in their original condition, and in the original packaging.
- Customers are responsible for return shipping cost.
- Once your return is received and inspected, we will issue store credit for the purchase amount (excluding shipping fees).
- Refunds to the original payment method are not offered.
Please contact us at
candles@moodbysimeon.com to initiate a return.